Account and billing
Billing and usage
Read your plan, your balances and every line item behind them.
Billing & usage is one page with four parts: your plan credit, your usage credits, the plans you can buy, and everything that has ever moved either balance.
The plan credit card
Your plan, what is left of this cycle's credit, and when it refills or expires. On the free tier it explains the welcome grant instead and links to the plans.
Three states are worth recognising:
- Cancels at the end of this period. You cancelled. The plan runs until the date shown, credit and all, then the account returns to Free.
- Payment failed. A charge was declined. Update the card; the plan is not cancelled while retries are still going.
- This month's plan credit is used up. Runs are now paid from usage credits. Everything still works; the rate is the ordinary top-up rate rather than your plan's.
The usage credits card
Your top-up balance and the packs you can buy. It also lists any kind of run this balance is currently too low to start, so "I have credit" and "I can start this run" are answered separately rather than being conflated into one number.
The exact number of runs a balance buys cannot be predicted, because a run is charged for the work it actually did. The page quotes a typical figure so the balance means something at a glance.
Recent activity
The table at the bottom is the record of every credit and debit, with the balance after each and a label saying which account it touched. It is the place to look when a number surprises you.
| Entry | What it is |
|---|---|
| Welcome credit | The one-time grant on a new account. |
| Plan credit | A monthly grant arriving at the start of a cycle. |
| Plan credit expired | The unspent remainder of a cycle, removed when it ended. |
| Carried to new plan | Credit moved across when you upgraded mid-cycle. |
| Credit purchase | A credit pack you bought. |
| Referral bonus | A reward from a referral made before rewards were paid in free runs. |
| Reserved for a run | Credit held while a run is in flight. |
| Reservation released | That hold coming back once the run settled. |
| Run | The actual charge for a completed run. |
| Refund | Money returned to your balance. |
| Adjustment | A manual correction, usually made by support. |
Tip
One run normally appears as three lines: a reservation, a release, and a smaller charge. Read the balance column rather than counting the rows.
Runs, not tokens
There is no token quota to manage and no reason to shorten a specification to save tokens. What you pay for is the work a run did, and a clearer specification usually means less of it.
If a charge looks wrong
Open a support ticket under the billing category and quote the row: the date, the label and the amount. That is enough to find it, and it saves a round trip.